As a patient at AP&S Clinic, you are a member of our healthcare team and play a vital role in your healthcare. As a member of this team, you are encouraged to ask questions and participate in decisions concerning your medical care.

As a valued member of your healthcare team, you are entitled to the following rights:

• To make decisions concerning your healthcare and the right to formulate advance directives.
• To have access to treatment regardless of race, creed, sex or national origin.
• To information concerning rights and responsibilities which are specific to the department in which you are being treated.
• To care which is considerate, respectful and sensitive to your personal values and belief system.
• To consultations as needed to resolve ethical dilemmas regarding care.
• To appropriate instruction and/or education from healthcare personnel.
• To receive sufficient information to make informed decisions about your care.
• To have a designated decision-maker in the event you are or become incompetent or are otherwise unable to make decisions (ie: pediatric patients).
• To an interpreter if you are hearing impaired.
• To have access to your medical records according to Clinic policy.
• To examine and receive an explanation of your bill regardless of the source of payment.
• To be interviewed, examined, and treated in surroundings designed to give reasonable visual and auditory privacy.
• To voice a grievance to the Clinic staff and governing body.
• To receive care that is delivered in a safe and secure environment.

You also have the following responsibilities:

• To supply accurate and complete information about past illnesses, hospitalizations, medications and other matters relating to their care.
• To notify the physician or nurse about any change in your condition.
• To participate in your own healthcare by following instructions and medical advice.
• To ask questions if you do not understand directions and procedures, or if you cannot follow them.
• To cooperate with AP&S Clinic staff in observing safety regulations and policies.
• To respect others' property and that of AP&S Clinic.
• To observe the Clinic's ban on smoking.
• To be considerate of others by limiting noise.
• To be considerate of Clinic personnel who are involved in providing your healthcare.
• To meet financial obligations for services rendered.

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